Customer Care

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    Shipping

    FREE Shipping within 2 DAYS! NO-TAX for all orders!

    U.S. and Canada

    • Continental U.S. – First Class Shipping is FREE
    • AK, HI, Puerto Rico, and U.S. Virgin Islands – First Class Shipping is $5
    • U.S. Priority Shipping is $9
    • U.S. Express Shipping is $27
    • Canada – International Priority Mail Flat Rate Shipping is $30
    • Canada  –  Express Shipping is $55

    U.S. Express is 2nd day delivery guaranteed through USPS. First Class mail packages are delivered in 3-7 business days and priority mail packages are delivered in 2-5 business days.

    We ship our braces daily, Monday through Friday, the same or next day that we receive the order. The order must be received by noon EST to be shipped on the same day. We ship via USPS First Class, Priority or Express Mail. Please note that no shipments will go out on federal holidays.

    International Destinations (Except Canada)

    • International Priority Mail Flat Rate Shipping is $60
    • International Express Shipping is $95

    Delivery times are not guaranteed as they depend on clearing Customs in both countries. The international customer is responsible for paying the Customs’ fee in their country for package retrieval.

    Product Warranty

    Thank you for your purchase!

    We take pride in our products and would like to offer you an insurance by extending product warranty to 90 days. Please simply fill out the form below to receive your 90-day extended warranty. During this extended warranty period, if the product you purchased from us has any defects, we will simply send you a replacement. In addition, you will receive a surprise ‘thank-you!’ gift in your email from us.

      Exchange or Return

      We understand you may have chosen the wrong size or simply made a mistake and bought the wrong product. Don’t worry! We are here to help you. We provide hassle-free exchange or return. Please fill out the form below and tell us what size or product you want to exchange to. We will send you the correct size or product at no cost to you. If you no longer need the product and want to return it, we can offer you full refund as long as the product is re-sellable.